Shipping Policy

Order Status

To check your order status:

  • Email: rightsnthreadz@gmail.com
  • Include: Full name and order number
  • Check: Your email for tracking information# Shipping Policy - Rights N Threadz

Last Updated: June 11, 2025

Production & Shipping Overview

At Rights N Threadz, every product is made-to-order using our network of ethical production partners. This means your resistance wear is created specifically for you, which takes a bit more time but ensures quality and reduces waste.


1. PRODUCTION TIMES

Standard Production

  • Typical Production Time: 2-7 business days
  • Factors Affecting Production:
    • Product type and complexity
    • Print location and partner availability
    • Order volume and seasonal demand
    • Custom design requirements

Production Process

  1. Order Confirmation: You'll receive confirmation within 1-2 business days
  2. Production Start: Order enters production queue at our partner facilities
  3. Quality Check: Each item is inspected before shipping
  4. Shipping Notification: You'll receive tracking information once shipped

Important: Once your order enters production, it cannot be cancelled or modified.


2. SHIPPING TIMES & METHODS

Domestic Shipping (United States)

  • Standard Shipping: 3-10 business days
  • Expedited Options: Available at checkout for faster delivery
  • Total Delivery Time: 5-17 business days (production + shipping)

International Shipping

  • Standard International: 7-21 business days
  • Total Delivery Time: 9-28 business days (production + shipping)
  • Expedited Options: Limited availability, check at checkout

Business Days

  • Business days are Monday through Friday, excluding US federal holidays
  • Production and shipping times may be extended during holidays and peak seasons

3. SHIPPING COSTS

Cost Calculation

  • Shipping costs are calculated at checkout based on:
    • Destination address
    • Package weight and dimensions
    • Selected shipping method
    • Current carrier rates

Transparent Pricing

  • All shipping costs are displayed before you complete your order
  • No hidden fees or surprise charges
  • We work to keep shipping costs fair and reasonable

Free Shipping Promotions

  • Free shipping offers, when available, will be clearly displayed
  • Minimum order requirements will be specified
  • Promotions may be limited to certain regions or products

4. INTERNATIONAL SHIPPING

Global Democracy Support

We support democracy advocates worldwide and ship to most international destinations.

Important Information for International Customers

  • Customs Duties & Taxes: You are responsible for any customs duties, taxes, or fees imposed by your country
  • Customs Processing: Delivery times may be extended due to customs processing
  • Package Delays: We are not responsible for packages delayed or returned by customs
  • Restricted Items: Some countries may restrict certain designs or messages

International Shipping Process

  1. We ship to your country's postal service or courier
  2. Your package may go through customs inspection
  3. You may be contacted by customs or your local postal service
  4. Additional fees may be required before delivery

5. TRACKING YOUR ORDER

Order Tracking

  • Tracking Information: Provided via email once your order ships
  • Tracking Updates: Monitor your package's progress through the carrier's website
  • Delivery Confirmation: You'll receive notification when delivered

If Tracking Shows Issues

  • Contact the Carrier: For delivery questions, contact the shipping carrier first
  • Contact Us: If the carrier can't resolve the issue, email us at rightsnthreadz@gmail.com
  • Lost Packages: We'll investigate and work with you to resolve lost shipments

6. DELIVERY INFORMATION

Delivery Requirements

  • Recipient Availability: Someone should be available to receive the package
  • Secure Location: Packages may be left in secure locations at carrier's discretion
  • Apartment Buildings: Provide accurate apartment/unit numbers
  • Business Addresses: Include business name and hours

Delivery Issues

  • Missed Deliveries: Follow carrier instructions for redelivery or pickup
  • Wrong Address: Ensure your shipping address is complete and accurate
  • Damaged Packages: Inspect packages upon delivery and report damage immediately

7. ADDRESS CHANGES & CORRECTIONS

Before Shipping

  • Address Changes: Contact us immediately at rightsnthreadz@gmail.com
  • Correction Window: Address changes possible only before production begins
  • Verification: We'll verify address changes via email for security

After Shipping

  • Address Correction: Contact the shipping carrier directly for address corrections
  • Forwarding: Set up mail forwarding with your postal service if moving
  • Returned Packages: Packages returned due to incorrect addresses may incur reshipment fees

8. SHIPPING RESTRICTIONS

Prohibited Locations

We cannot ship to:

  • P.O. Boxes (for most products)
  • APO/FPO addresses (limited options available)
  • Certain international destinations (due to restrictions)

Restricted Items

Some designs may be restricted in certain countries due to:

  • Local laws regarding political content
  • Import restrictions on certain materials
  • Customs regulations

9. HOLIDAYS & DELAYS

Holiday Schedules

  • Production Delays: Production may be slower during major holidays
  • Shipping Delays: Carriers may experience delays during peak seasons
  • Advance Notice: We'll communicate expected delays via email and website

Weather & Emergency Delays

  • Natural Disasters: Severe weather may affect production and shipping
  • Emergency Situations: Force majeure events may cause unexpected delays
  • Communication: We'll keep you updated on any significant delays

10. BULK ORDERS & SPECIAL REQUESTS

Large Orders

  • Quantity Orders: Orders over 10 items may require additional production time
  • Bulk Pricing: Contact us for pricing on large quantities
  • Rush Orders: Expedited production may be available for additional fees

Custom Requests

  • Special Shipping: Contact us for special delivery requirements
  • International Bulk: Special arrangements may be needed for large international orders
  • Event Deadlines: Let us know if you need items by a specific date

11. ENVIRONMENTAL RESPONSIBILITY

Sustainable Shipping

  • Packaging: We use minimal, recyclable packaging when possible
  • Local Production: We prioritize production partners close to delivery destinations
  • Consolidated Shipping: Multiple items in one order ship together when possible

12. CONTACT US

Shipping Questions

For shipping-related inquiries:

  • Email: rightsnthreadz@gmail.com
  • Subject Line: "Shipping Question"
  • Include: Order number (if applicable)
  • Response Time: Within 24-48 hours

QUICK REFERENCE

📦 TYPICAL TIMELINE

  • Production: 2-7 business days
  • Domestic Shipping: 3-10 business days
  • International Shipping: 7-21 business days

💰 SHIPPING COSTS

  • Calculated at checkout
  • Based on destination and weight
  • No hidden fees

🌍 INTERNATIONAL

  • Available to most countries
  • Customer pays duties/taxes
  • Extended delivery times

📞 QUESTIONS?

  • Email: rightsnthreadz@gmail.com
  • Include order number
  • Response within 24-48 hours